Hotel Chocolat Corporate Responsibility

Climate change and carbon:

Hotel Chocolat UK relies on a climatically sensitive crop for their business, they are acutely aware of the potential negative impacts of climate change on the business. They also recognise that ethics and sustainability go hand in hand, since many of the worst effects of global climate change will impact the communities where they work most severely.

Hotel Chocolat UK has taken many steps to ensure they are doing their part as a responsible company to mitigate against climate change. As a vibrant and growing company, they will continue to work towards expanding their sustainability profile, so keep an eye on this page for updates.

Reduce, re-use, recycle – managing our waste

Packaging and the associated waste are both potential major contributors to our environmental impact. Recognising this, Hotel Chocolat UK have taken a number of steps to reduce the amount of packaging they produce, create packaging which is functional and attractive and recycle as much or their waste as possible.

The width of the materials used in our non-rigid card boxes has reduced by 200 microns, a reduction of almost 50%.They now source close to 100% of their card, paper packaging, and shop bags from Forest Stewardship Council FSC certified sources. This ensures that all their paper and cardboard products are made from sustainably managed wood pulp.

They have designed much of their packaging to be re-useable (see for example our hat boxes) Where possible, packing materials (bubble wrap, cardboard outers) are returned to our Warehouse facility for re-use. The warehouse also has its own waste compactor and is close to achieving its ‘zero to landfill’ goal through re-using and recycling all waste produced

All cardboard and paper products are widely recycled. All tins and glass are widely recycled. They also use PET and HIPs for our plastic packaging, PET is widely recycled, HIPs is also recyclable but some locations lack facilities to recycle it. Open-cell black padding found in some of our boxed chocolates is recyclable. Our rigid board boxes are not recyclable, however they are made from 100% recycled material. Our cellophane wrappings are not recyclable.