Community, Richards Newsagents & Post Office, Alderney
Head of M&S Foods Jersey, David Lavington said, “Congratulations to all our colleagues across M&S and the Sandpiper group who completed the course, a really great achievement and one they should all be very proud of. Well done and keep working hard.”
11 of our employees completed Level 2 or Level 3 Trackers Courses in Retail, which consisted of six modules, including:
Understanding customer service in the retail sector
Understanding the retail selling process
Understanding how individuals and teams contribute to the effectiveness of a retail business
Understanding how a retail business maintains health and safety on its premises
Understanding retail consumer law
Understanding how to deal with customer queries and complaints in a retail environment.
Joy Jezequel, Group People Manager said: “Well done to everyone for attending week on week to work towards gaining a qualification in what you are so fantastic at doing every day! Thank you”
Apprentices were given a dedicated and qualified mentor who guided them through their apprenticeship. Using coaching and mentoring techniques including personal reflection, performance review, goal setting and action planning.
“We’re very proud to have been invited to take part in the Graduation day At Highlands tonight and celebrate the success of our brilliant leaders and future leaders of SandpiperCI well done all and good luck with the next part of the Journey.” Stated Andrew Holmes, Food Retail Operations Director.
Sandpiper is extremely proud of all of our employees who have taken on and dedicated their time to their further education.